IMPORTANT - please make sure to use our built in Intercom chat support to ask for help with any errors, issues or otherwise before you downgrade or cancel! (Just click the round green icon in the bottom lower right of any Cryptosheets screen)
π If there's anything we can do to help resolve an issue you've had please don't hesitate to let us know we're always happy to help!
To cancel your paid subscription and/or downgrade your subscription tier:
Go to your
Settings
sectionClick on
Billing
Select the
1,000
option from the drop down menu (which is the FREE FOREVER subscription)Press the
Change button
That's it!
To remove the Excel add-in, all you need to do is:
Select the
Insert
menuClick
My add ins
Click on
3x little dots
upper right hand of Cryptosheets iconClick
remove
π TIP Consider Trying Cryptosheets for Google Sheets
!
Consider Trying Cryptosheets for Google Sheets!
Not having the required version(s) of Excel can be frustrating & Microsoft unfortunately has not made it easy for users to intuitively update & upgrade yet
β οΈ If you're not able to upgrade or use Excel with a Microsoft Office 365 subscription (they do have a 30 day free trial we strongly encourage for testing Cryptosheets)
π Don't worry! you can still use Cryptosheets for Google Sheets which will give you access to nearly all the same custom function formulas!
To remove the Google Sheets add-in, all you need to do is:
Add-ons menu
Mange add-ons
Click the dots in the upper right hand of the Cryptosheets add-on to expand the menu
Select Uninstall
That's it!
TAGS: #uninstall, #remove, #delete, #cancel, #downgrade, #stop, #subscription, #account