The Problem
👉 When clicking the Cryptosheets side panel, it gives me a white screen:
The Solution
👉 Most of the time this is caused by an out-of-date Office 365 or Windows version.
Windows 10 ver. >= 1903 / Office 365 ver >= 16.0.116291
How to check which version of Windows you're running
Click the Start button
Type "winver" in the search box and press Enter
3. You should see the About Windows box with your Windows version information.
How to check which version of Excel you're running
Additional Resources
For Microsoft Excel
Web browsers used by add-ins: https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
Office versions and requirement sets: https://docs.microsoft.com/en-us/office/dev/add-ins/develop/office-versions-and-requirement-sets
How to check your Office version: https://docs.microsoft.com/en-us/office/dev/add-ins/develop/office-versions-and-requirement-sets#how-to-check-your-office-version
Install the latest version of Office: https://docs.microsoft.com/en-us/office/dev/add-ins/develop/install-latest-office-version
Custom Function Requirements: https://docs.microsoft.com/en-us/office/dev/add-ins/excel/custom-functions-architecture
Official Excel Blog: https://techcommunity.microsoft.com/t5/Excel-Blog/bg-p/ExcelBlog
Excel for the Web: https://docs.microsoft.com/en-us/office365/servicedescriptions/office-online-service-description/excel-online
Excel features desktop vs. Web: https://support.office.com/en-us/article/differences-between-using-a-workbook-in-the-browser-and-in-excel-f0dc28ed-b85d-4e1d-be6d-5878005db3b6?ui=en-US&rs=en-US&ad=US
Share & embed Excel on a web page (like Googlesheets) https://support.office.com/en-us/article/share-it-embed-an-excel-workbook-on-your-web-page-or-blog-from-onedrive-804e1845-5662-487e-9b38-f96307144081?ocmsassetID=HA102029502&CorrelationId=9db27f15-5454-46bc-a67d-957c3816a552&ui=en-US&rs=en-US&ad=US
Microsoft Excel Official Help Center: https://support.office.com/en-us/excel
For Microsoft Office
Searchable Roadmap: https://www.microsoft.com/en-us/microsoft-365/roadmap?
Update history for Microsoft Office 365: https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date
Overview of Office 365 update channels: https://docs.microsoft.com/en-us/DeployOffice/overview-of-update-channels-for-office-365-proplus
When do I get new Office features? https://support.office.com/en-us/article/when-do-i-get-the-newest-features-in-for-office-365-da36192c-58b9-4bc9-8d51-bb6eed468516
TAGS: blank, white, empty, panel, nothing, you are not logged in, broken, hang, cant, freeze, freezing, frozen, loading, stuck, refresh